Are you insured?

I have public Liability insurance to the value of £1 million.

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Do you have a DBS Check?

Yes I do and can send you a copy on request.

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How much do you charge?

I charge £50 for the first hour. Each subsequent hour is charged at £30 per hour calculated to the nearest 15 minutes.

You can hire me for a whole day for £200, which is £60 less than a whole day charged at the hourly rate. 

The total charge will include labour as described above, materials, and parking. Please see the Terms and Conditions.

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How do I pay?

I will send you a link to pay by bank transfer. You will receive an itemised invoice/receipt. I do not accept cash. Please see the Terms and Conditions.

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Is your work guaranteed?

All work is guaranteed for 12 months. If there is a fault in my workmanship or the materials I have supplied, I will rectify that fault free of charge. Please see the Terms and Conditions for a full explanation.

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What areas do you cover?

I usually work within roughly 10 miles of Peterborough, which includes Stamford, Market Deeping, Crowland, Whittlesey, Sawtry and Oundle. I can travel further if necessary, but there may be additional charges.

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What hours do you work?

My preferred working hours are 9:00am til 5:00pm, Monday to Friday, but I can work weekends and evenings if necessary. Please be aware that at evenings and weekends it may not be possible to get hold of some materials, so a bit of forward planning is necessary. Working outside my normal working hours may incur an additional charge.

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Can I cancel or reschedule?

Yes you can, but please give me at least 48hrs notice. Please see the Terms and conditions for more detail.

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What is the best way for me to ensure I get value for money?

It is cheaper for you if I do as many jobs as possible in one visit, so make a list and send it to me. I will give you a rough estimate of how long I think it will take and you can then decide whether to book me at an hourly or daily rate.

Handymen do a very wide range of jobs which requires a wide range of tools and other bits. We can't carry everything needed for all occasions, which is why knowing what we will be doing ensures we don't leave something essential behind.

I'm happy to move things out of the way and then move them back, but it will save time if you do it. I will take as much care as possible to protect your belongings, but if you have fragile or expensive items, then I'd prefer you move them.

I will do all I can to prevent dust and mess and I will clean up after myself leaving your home or premises as I found it, but you can save time if you do it yourself.

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How should I prepare for your visit?

Move stuff out of the way, especially if it is fragile or expensive.

My own dogs are always trying to steal my tools, my grandchildren are dangerously inquisitive and I wish I had eyes in the back of my head. Please think about how you will keep children and pets away from where I shall be working for their own safety.

Some jobs require alot of toing and froing to the outside so, if you want your front door kept locked shut a spare key is very handy. If you are not going to be on the premises for the whole of my visit, then it is very handy indeed.

Knowing where to shut the water supply and electricity off to the premises if I shall be doing any plumbing or electrical work.

 

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Can I supply my own materials?

Most trades are very cautious when using the materials supplied by the customer because we cannot be sure that they are fit for purpose. I guarantee my workmanship and the materials I supply, but any guarantee I give when I use your materials will be limited to my workmanship. (please see Terms and Conditions).  This is not a way of exploiting the customer, it's to ensure that we can give a good service and save you money in the long term.

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Do you charge for sourcing and collecting materials?

I charge for the time it takes me to order or or collect materials at the hourly rate you booked me at (hourly or daily). I will do this as efficiently as possible to keep the cost to a minimum.

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Can you give me a quotation or estimate?

I do give free written estimates based on a site visit and discussion with the customer, but this is usually for larger jobs. I don't often give quotations due to the nature of the work I do (limited information over the phone and mostly small jobs in places I never seen). 

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How will you ensure my health and safety?

I do take your health and safety very seriously. I have a great deal of professional experience in Risk Assessment and implementing health and safety policies, as a manager of scientific laboratories and as a manager of maintenance in the child care industry. I can provide you with a formal risk assessment if required. I will take all necessary steps to ensure the safety of others in any premises I work, by assessing and managing the risks associated with my work.

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Do you have the skills to do my jobs properly?

I will not take on work for which I do not have the skills or qualifications to complete to the standard you require. 

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Do you do electrical work?

Yes, but limited to the following:

  • Replacing a like-for-like light fitting
  • Replacing a socket or light switch
  • Rewiring a plug or lamp
  • Fitting a doorbell or other low voltage system
  • Mounting a power extension strip
  • Replacing a like-for-like extractor fan.
  • Wiring in a washing machine or cooker to an existing point.
  • Adding remote control LED bulbs to existing light fixtures

There are other things I can legally do, and have done in my own home, but I would recommend that you get an electrician for these.

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Do you work on your own?

In general I work on my own and do not sub-contract. I may occasionally get assistance for heavy work.

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What do you use my with my personal for?

I use your personal details to allow me to communicate with you about the services you require and invoice you. I do not use them for anything else whatsover and will not pass them on to others. You can find more details my Privacy Policy on this website.

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